Shipping policy

Shipping Policy

Orders are processed within 1–2 business days.

We offer the following shipping options at checkout:
• Standard Shipping (3–5 business days)
• Express Shipping (2–3 business days)

Shipping times are estimates and may vary depending on the carrier.

Once your order has been shipped, you will receive a tracking number via email or SMS.

We are not responsible for delays caused by shipping carriers.

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses.

Local Delivery:

Local delivery is available within a limited radius and is completed within 1–2 days after order processing.

Customers will be contacted to coordinate delivery. Delivery times may vary based on availability.

Local Pickup:

Pickup is available by appointment only.

After placing your order, you must contact us via Instagram @gottiflips or text (704) 363-2688 schedule a pickup time.

Do not arrive without confirmation. Pickup details will be provided after scheduling.

We are not responsible for lost or stolen packages once marked as delivered.